Home > Frequently Asked Questions (FAQ)
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Frequently Asked Questions

Why Should I buy from BeanBagsOnly.com?

> Quality Bean Bags with the lowest prices on the internet. Fast, secure, encrypted checkout for your safety and the safety of your personal information. Why go anywhere else for your bean bag needs? Plus, SHIPPING IS FREE!

What is a Bean Bag?

> Bean bag chairs are a popular form of furniture made of fabric or vinyl and filled with small chunks of styrofoam or PVC pellets (10 lbs. refills avaialble). However, our bean bag chairs are filled with shredded polyurethane foam for extreme comfort. Our bean bags comply with U.S. flammability standards and CPSC Guidelines for zipper closures and are 100% Recycable, Refillable and double-stitched with clear nylon for added strength and stretch.

What are your bean bags made of?

> 100% recycable polystyrene, lead free vinyl and only the best premium fabrics, all for your comfort.

How are the Bean Bags Shipped?

> All orders submitted via BeanBagsOnly.com will generally ship within 2-7 days from the time of receipt, due to the high demand of our products. All customers will be contacted via email immediately if problems shall arise, not typical.

> All orders will ship via FedEx / UPS Ground.

> For AK, HI, Canada, FPO/APO, or International customers, please contact us for a shipping quote before placing an order.

What if the Bean Bag Chair that I want is SOLD OUT!

> We allow all of our customers the luxury of ordering "Sold Out" items. All sold out items will be shipped as they arrive in on a first come, first served basis. Some items sell a lot faster than others, so we suggest that you purchase certain items right away. After all, we do have the best bean bag chair prices on the net!

Is there a warranty on my item?

> If the item is indeed defective, please notify BeanBagsOnly immediately for instructions. If your item has been abused and is in need of being repaired, we ask that you empty the bean bag of its contents and ship the empty bean bag to use for repair with a $15 check included, all repairs must be paid in advance.

Are there other methods of purchasing from BeanBagsOnly?

> Yes, please use our mail-in order form to by via check, money order, or cash.

Do you have a refund policy?

> If the product arrives defective or damaged (shipping, etc.) we advise that you inspect the item before accepting it. If the package has been accepted or was left at the delivery location we must be notified of the damage within 10 business days of delivery. This allows us time in filing a claim with the freight company for the damaged product. After the 10 day period, BeanBagsOnly will not be held responsible for damages.

Examples
Seam abuse (The vinyl has given way, stretched, due to excessive tension placed on the bottom. Children jumping repeatedly onto their beanbags often causes this.)
Defective (Note this seam is defective because the stitching has broken or skipped and began to unravel. Notice the visible needle punctures where the seam would attach.)

> If the package has been lost or stolen we will file a claim with the carrier and a replacement will be shipped out immediately.

Return Information

> If the product arrives and you wish to return the item for any reason other than defect, you will need to ship the product back prepaid.  NO item will be received freight collect.  Contact us for a shipping address and a Return Authorization Number. There is a 30% restocking fee due to the cost of shipping and the manufacturer's restocking fee it charges. This means that 70% of the purchase price will be refunded.

Even Exchange Policy

> If the product arrives and you wish to exchange the item for any reason feel free to do so. Please contact us within 7 days of shipment for a shipping address and a Return Authorization Number. You will be responsible for the shipment cost to and from our factory.

All bean bag dimensions are listed and can be found in the item descriptions.  Please be sure that the item and color selections are what you want.  If need be, we ask that you measure the floor space where you will put the chair and lay down tape. In other words make sure there is room for the chair and that you allow a few inches on each side just to be sure.

Use BeanBagsOnly.com for all your bean bag needs!